FAQs
Helpful Information
Doorstep Deliveries
At present we can take orders online for home deliveries to KY15, KY16 and DD1-DD6. Click & Collect is also available from our Ceres Road, Cupar bakery, KY15 5JT.
For postal orders further afield please contact us on office@fisheranddonaldson.com or 01334 652551.
When will my order arrive?
Orders placed before 12noon Mon - Fri will be delivered next day.
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No Sunday/Monday deliveries: orders placed between 12noon Friday and 12noon Monday will be delivered on Tuesday.
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We aim to make your delivery by 5pm.
Payment
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Payments can be made with Paypal or by card. We accept American Express, Mastercard and Visa.
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Returns
We pride ourselves on the quality of our products and strive to make the best in baking. If you are not satisfied with your order please contact us and we will put it right: you can find our returns policy and contact information here.
Are your shops open?
Our cafes are shut due to lockdown restrictions but our shops are open for takeaway. Please check the 'Our Shops' page for up-to-date information on shop openings.
How do you make your fudge doughnuts?
Nope! Sorry! We can't tell you that!
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The recipe is a closely guarded secret alongside our coffee towers and Dr Floyd bread. We stick to our original and long-loved recipes for all three products and we would never spill the beans about how they're made. Never!!