Terms of Services
Fisher & Donaldson Online Shop Terms of Service
These Terms of Service (“Terms”) govern your use of the Fisher & Donaldson Online Shop (“Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Website.
- User Eligibility
You must be at least 18 years of age to use the Website. By using the Website, you represent and warrant that you are at least 18 years of age.
- Account Registration
To access certain features of the Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
- Orders and Payments
To place an order on the Website, you must provide accurate and complete information about yourself and your order. We accept payment by major credit cards and debit cards. All payments are processed through a secure payment gateway.
- Shipping and Delivery
We will ship your order to the address you provide at checkout. We will make every effort to ship your order within 3 business days of your order being placed. However, we cannot guarantee delivery times. Shipping charges will be applied to your order. For food products, we will use appropriate packaging and shipping methods to ensure that the products arrive fresh and in good condition.
- Returns and Refunds
If you are not satisfied with your order, you may return it for a full refund within 14 days of the date of purchase. For food products, please note that we cannot accept returns for food products that have been opened or consumed. The returned item must be in its original condition and packaging. You are responsible for paying the shipping costs for returning the item. Our full returns policy can be viewed here.
- Intellectual Property
The Website and all its contents, including but not limited to the text, images, logos, and trademarks, are the property of Fisher & Donaldson or its licensors and are protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, modify, display, or perform any of the content of the Website without the prior written consent of Fisher & Donaldson.
- User Conduct
You agree to use the Website in a lawful and responsible manner. You agree not to use the Website for any unlawful purpose or in a manner that could damage, disable, or overload the Website. You agree not to post or transmit any material on the Website that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or racially or ethnically objectionable.
- Disclaimer of Warranties
The website is provided “as is” and “as available” without any warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or secure.
- Limitation of Liability
In no event shall Fisher & Donaldson, its affiliates, or its licensors be liable for any direct, indirect, incidental, special, consequential, or exemplary damages (including, but not limited to, damages for loss of profits, business interruption, loss of data, or loss of use) arising out of or in connection with the use or inability to use the website, even if fisher & donaldson has been advised of the possibility of such damages.
- Indemnification
You agree to indemnify, defend, and hold harmless Fisher & Donaldson, its affiliates, and its licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or in connection with your use of the Website or your violation of these Terms.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of laws principles.
- Entire Agreement
These Terms constitute the entire agreement between you and Fisher & Donaldson with respect to the Website and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.
