Delivery & Returns

Delivery Information

We aim to dispatch orders within 2 working days.

All orders are shipped using a Royal Mail 24h service.

Delivery is £3.99 and is available to addresses across the UK. 

Returns Policy

We pride ourselves on producing the highest quality baked goods and hope you are more than satisfied with your purchase. 

If you are not satisfied with your order, you may return it for a full refund within 14 days of the date of purchase. Returned items must be in their original condition and packaging. You are responsible for paying the shipping costs for returning the item.

Please note that we cannot accept returns for food products that have been opened or consumed. If you are unsatisfied or have an issue with the quality of a food product, we will endeavour to put this right. For us to assist you, we must be notified within 24h of delivery of the product. 

To discuss a return, we can be contacted by phone or email. We will require your order number to be able to assist you.

Telephone: 01334 652551

Email: office@fisheranddonaldson.com