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Privacy Policy

 

Introduction

This Privacy Policy explains how Fisher & Donaldson (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website at www.fisheranddonaldson.com (the “Website”) or otherwise interact with us.

 

Personal Information 

We collect the following categories of personal information from you:

  • Information you provide to us: We collect personal information that you voluntarily provide to us, such as your name, email address, mailing address, phone number, and payment information. You may provide this information to us when you create an account, sign up for our newsletter, place an order, or contact us with a question or comment.
  • Information we collect automatically: We collect certain information automatically when you visit our Website, such as your IP address, browser type, and referring website. We may also use cookies and other tracking technologies to collect information about your browsing behaviour on our Website.
  • Information from third parties: We may collect personal information from third parties, such as public sources and social media networks.

 

How We Use Your Personal Information

We use your personal information for the following purposes:

  • To fulfil your requests: We use your personal information to fulfil your requests, such as processing your orders, responding to your inquiries, and providing you with customer support.
  • To improve our Website and services: We use your personal information to improve our Website and services, such as understanding how you use our Website, identifying areas for improvement, and personalising your experience.
  • To send you marketing communications: We may use your personal information to send you marketing communications, such as email newsletters and promotional offers. You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in any marketing email.
  • For legal purposes: We may use your personal information for legal purposes, such as to comply with our legal obligations, defend our rights, or prevent fraud.

 

How We Share Your Personal Information

We share your personal information with the following categories of third parties:

  • Service providers: We share your personal information with service providers who perform services on our behalf, such as hosting our Website, processing payments, and sending marketing communications.
  • Business partners: We may share your personal information with business partners, such as co-branded partners and affiliates.
  • Legal entities: We may share your personal information with legal entities, such as law enforcement agencies, to comply with our legal obligations or defend our rights.

 

We will not sell or rent your personal information to third parties.

 

Your Choices

You have the following choices regarding your personal information:

  • You can access and update your personal information: You can access and update your personal information by logging into your account or contacting us.
  • You can unsubscribe from marketing communications: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in any marketing email.
  • You can delete your account: You can delete your account by contacting us.

 

Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

 

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our Website.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us.