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From Messenger Bike to Online Shopping

After 100 years in business, we've adapted to delivers over 7,000 home deliveries.

With the temporary closure of our seven shops and cafes in late March, we have set up an online shop to do home deliveries in Fife and Tayside. To continue providing for our loyal customers and those in isolation, the family business has taken over 7,000 orders and delivered over 10,000 fudge doughnuts in the area since setting up the service! 

Baking in Fife, Scotland, since 1919, our family business holds a Royal Warrant and is best known for our traditional baking, most notably our 'world famous' fudge doughnut. Since the temporary closure of our shops and cafes, we had to adapt to the new ways of shopping brought about by the pandemic, so we sought to set up a new delivery service and online shop as quickly as we could.

Ben Milne, 5th generation bakery and director, said,

“It was incredibly difficult for us to make the decision to close our shops back in March, and business has been very different since then, but we knew we could adapt and provide for our customers. This meant setting up a brand new online shop in a matter of days, and taking the plunge to offer a home delivery service, something we haven’t done since my Grandad was a teenager riding around Cupar on his messenger bike!"

"Times have certainly changed since then, and our customers can now place orders on our online shop, before noon for next day delivery. The orders aren’t going out on a bike anymore, but our team of drivers offer a friendly face to our customers in lockdown, many of whom won’t see anyone else that day. It has been heartwarming to see the wonderfully colourful windows on our rounds, and wave and smile to customers from afar. It certainly cheers us up as much as it seems to our customers.”

We currently deliver in KY15, KY16 and DD1-DD6. 

You can currently pre-order online for ‘click & collect’ from our Ceres Road, Cupar bakery, and from Monday 25th May there will be a limited run of products and coffees available for takeaway on a one-in-one-out basis.

We plan to re-open shops in St Andrews and Dundee soon for click & collect and takeaway too, after a trial period in Cupar. Details of these shop openings will be announced on our website and social media soon.

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3 comentarios

Pleased with my first order. It is good to be able to shop on line with local businesses. Thank you.

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Your service is a great help to people living alone. Thank you.

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Lyn McIntyre
Lyn McIntyre
22 may 2020

Very true Ben, your drivers are welcome visitors for those of us who live alone, albeit from a distance. Thank you all.

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